Please be ready to give the 911 operator the following information:

• Your name
• Address or location of emergency
• Your phone number (in case we need to call you back for additional information)
• A description of the emergency
  • Vehicle crash (how many vehicles)
  • Chest pains
  • Fall
  • Other medical emergency (explain)
  • Other traumatic injury (explain)
• Patient Information
  • Number of patients
  • Current status of the patient (are they conscious or breathing)
• Any directions to help us find you
  • Color of house
  • Building/businesses near you
  • Other landmarks

What To Do Before the Ambulance Arrives:

• Stay calm
• Keep the patient calm
• Turn on the porch light
• Unlock the front door
• Gather patient's medications
• Put away pets
• List the patient's basic medical history
• Call 911 if patient's condition changes.
• DO NOT give the patient anything to eat or drink